AI Skills for Work
Artificial intelligence is reshaping every workplace — but most people are navigating it without proper guidance. This hub gives you free, practical resources to build genuine AI skills for your job: from understanding what AI actually is, to writing better prompts, managing risks, and putting a governance policy in place for your team.
All content is written for a UK audience and is free to use — no sign-up required. Whether you're an office manager, teacher, council worker, or business owner, you'll find something here that's relevant to your role.
AI Guides
Plain-English guides to help you understand and use AI at work
What Is Workplace AI?
A plain-English introduction to artificial intelligence tools in the workplace — what they do, how they work, and why organisations across the UK are starting to use them.
How to Write Better Prompts for Work
Learn the practical techniques that turn vague AI requests into genuinely useful output — with examples tailored to common UK workplace tasks.
AI Risks Every Office Team Should Understand
A practical guide to the real risks of using AI tools at work — covering data privacy, inaccuracy, bias, and compliance — with guidance on how UK organisations can manage them sensibly.
AI for Admin Tasks: Where to Start
A hands-on guide to using AI tools for common administrative tasks — from drafting emails and meeting notes to managing correspondence and formatting documents — with practical examples for UK workplaces.
How to Assess Whether Your Team Is AI-Ready
A practical framework for managers and team leaders to evaluate their team's current AI capability, identify gaps, and build a realistic plan for developing AI readiness across different roles and skill levels.
AI Hallucinations Explained
What AI hallucinations are, why they happen, how to spot them, and practical steps to reduce their impact when using AI tools at work.
AI and UK GDPR: Practical Guidance
Practical guidance for entering workplace data into AI tools under UK GDPR. What you can and cannot do, how to assess risk, and how to document your approach.
Choosing an AI Assistant for UK Workplaces
A neutral comparison of Copilot, ChatGPT Enterprise, Gemini, and Claude for Work — compared on UK data residency, GDPR posture, price, and typical approval path.
Microsoft Copilot: Setup and Governance for UK Workplaces
How Microsoft Copilot for Microsoft 365 actually works, how to set it up safely in a UK organisation, and what governance it needs — covering licensing, data flows, and user training.
AI in HR and Recruitment
How HR teams are using AI for recruitment, performance management, and L&D — what works, where the legal and ethical risks sit, and what UK organisations need in place before rolling it out.
AI Quizzes
Test your knowledge — free, instant, and retakeable
AI Literacy Basics
Test your foundational understanding of artificial intelligence — what it is, how it works, and how it's used in everyday workplace settings.
AI Prompt Writing Basics
Learn the core principles of writing effective prompts to get better results from AI tools like ChatGPT, Microsoft Copilot, and Claude.
AI Risk Awareness
Understand the key risks of using AI in professional settings — from data privacy and bias to accountability, legal compliance, and misinformation.
AI Exams & Certificates
Pass a timed exam to earn a free printable certificate
AI Templates & Policies
Ready-to-use templates for AI governance, training, and acceptable use
Basic Workplace AI Policy
A straightforward AI policy template suitable for small to medium organisations adopting AI tools for the first time. Covers acceptable use, data handling, and staff responsibilities.
Staff AI Acceptable Use Policy
A detailed acceptable use policy for staff covering the dos and don'ts of AI tool usage, with sign-off section. Suitable for organisations that already have a broader AI strategy and need a staff-facing document.
AI Training Checklist
A structured checklist for planning and delivering AI literacy training to staff. Covers pre-training preparation, session delivery, and post-training follow-up.
AI Governance Meeting Template
A structured agenda and minutes template for an AI governance committee or working group. Covers standing agenda items, decision log, risk updates, and action tracking.
AI Tool Approval Log
A running log template for tracking all AI tools that have been submitted for approval, reviewed, approved, or declined. Maintains a clear audit trail for governance purposes.
AI Risk Assessment Starter Sheet
A structured risk assessment template for evaluating the risks of introducing a new AI tool or AI-assisted process. Covers data, accuracy, bias, security, and operational risks.
Team Prompt Library Worksheet
A structured worksheet for teams to collect, test, and share effective AI prompts for their most common tasks. Helps standardise AI use and build institutional knowledge.
AI Incident Log
A log template for recording AI-related data incidents, quality issues, or near-misses. Helps organisations track and learn from AI errors systematically.
AI Vendor Due Diligence Questionnaire
A structured set of questions to ask an AI vendor before procurement. Covers data handling, security, accuracy, bias, compliance, and support.
AI Tools
Interactive tools you can use right now — no sign-up required
AI Readiness Checker
Answer a short set of questions about your team's current AI awareness, tool usage, and governance to get a personalised readiness score. Use the results to identify your biggest gaps and get a prioritised action plan.
Prompt Quality Checker
Paste your AI prompt and receive instant feedback on its clarity, specificity, and likely effectiveness based on prompt engineering best practices. Use the suggestions to refine your prompt and get better results from any AI tool.
AI Skills — Frequently Asked Questions
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